IDOCS Global Services

Enterprise Content Management (ECM) spans a broad category of systems, strategies and tools designed to improve organizational processes that involve the capture,management, preservation and delivery of information.

ECM systems can encompass document management, imaging, records management, workflow, regulatory compliance management and collaboration capabilities.

These tools help organizations of all sizes and in all industries better organize their structured and unstructured data in an effort to better manage and harness an ever-increasing amount of content.

Driven by the need to control exponentially increasing amounts of information that resides across the enterprise, many organizations are looking to create order among content chaos by leveraging ECM and document management solutions.

An effective ECM solution will reduce the time, cost and complexity associated with storing, locating and collaborating on documents and data throughout the information life cycle.

An effective ECM solution will improve operational efficiency and access to critical content, as well as address quality and compliance activities and requirements.

Increased efficiency

Reducing the number of manual tasks, Automatically starting a workflow, Eliminating the need to re-enter data to multiple systems

Sustainable Savings

Reducing the need to print and store physical documents, Reducing the time spent manually entering data to back office systems, Eliminating errors from manual data entry, Eliminating wasted time searching for lost or misfiled documents

Improve Compliance

Facilitate proof of legal and regulatory compliance through version control, security, and records management features.

Lower Archive and Paper Costs

Eliminate redundant or out-of-date copies/versions of content (physical and electronic) which leads directly to a reduction in storage requirements. Storage may be cheap, but the cost of running, maintaining, and managing storage is not.

Improve Customer Satisfaction

Gain competitive advantage by having information captured, organised and searchable – enabling you to respond to customers faster than the competition.